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For Warranty, Service and Technical Information, please contact:

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When this document refers to the customer, that is also known as the "Buyer" and when the document refers to CSC Worldwide that is also known as the "Seller".

Price quotes and delivery time frames of CSC Worldwide products will be provided by the Sales Manager at the request of the Buyer. Quotations include the quantity of product to be shipped as well as the description, purchase price, and estimated delivery charges.

Through our nationwide network of transportation providers, CSC Worldwide shipment offers competitive rates for our customers' stores. CSC Worldwide will communicate the Buyer's desired delivery date to the transportation provider. However, CSC Worldwide will not be liable for failure to deliver or delays caused by labor troubles including strikes, supplier's delays, accidents, fire, flood, acts of God, any action by governmental authority, or causes beyond our control. The Buyer will not hold CSC Worldwide liable for failure to deliver or delays due to requests for changes by the Buyer. If the Buyer requests that a shipment be delayed and product be held, the Buyer will be liable for any additional expenses for material, labor, or storage and the items purchased will be held at the risk of the customer. (Any damage incurred while in delayed shipment state will not be the responsibility of CSC Worldwide).

All prices are subject to change. With the fluctuations in the economy, we try to maintain competitive pricing for all of our customers. In the event prices need to be adjusted, CSC Worldwide will contact you via letter or revised proposal prior to production of product. If the Buyer has entered into a contract with CSC Worldwide, pricing adjustments will be presented to the Buyer 30 days prior to the change. If costs to CSC Worldwide for material or labor increase due to delays beyond the control of CSC Worldwide, the prices to the Buyer will be adjusted.

CSC Worldwide requires that all new customers complete a credit application. If a credit application has not previously been completed, your Account Team will work with you to complete in a timely manner. At times credit cannot be issued due to varying circumstances for each customer. CSC Worldwide does offer many alternatives relating to payment. We accept MasterCard, Visa, American Express, wire transfers, and prepayment via check. Each Buyer is handled on an individual basis. Wire transfer instructions are available upon your request. The Buyer agrees to pay each invoice in full according to terms of sale or be subject to finance charges. The Buyer is responsible for all invoices on account regardless of account credit limits. Balance will become due in full upon any default in payment or violation of terms of account use. Buyer will be responsible for any collection fees incurred while attempting to gain payment in full on account after violation of terms of account use.

Buyers shall be responsible for payment of all material, labor, and engineering costs incurred or committed by CSC Worldwide plus 10% of full purchase price on a cancellation of any items that are not considered standard inventory by CSC Worldwide and/or manufactured by CSC Worldwide to the Buyer's specifications. In no event, will this amount exceed the purchase price of the product.

No product will be returned without advanced written authorization from CSC Worldwide. Unauthorized returns will not be accepted and will be returned at the buyer's expense. Requests for return should be communicated to your Account Team and include the reason for return, the date of purchase, and the original invoice number. The returned good must be received in re-saleable condition. The Buyer will be charged a 30% restocking fee plus additional charges for those items requiring recrating or rework. After the approval process has been completed, the Buyer will be granted a Return Authorization Number. The Buyer must include the Return Authorization Number with the returned goods. The returned goods must be shipped on a prepaid basis to CSC Worldwide at 4403 Equity Drive, Columbus, OH 43228. CSC Worldwide will not accept collect shipments. All non-catalogue items or custom items are not returnable.